Can I return a nil•co product?
Duh. At nil co we stand behind our products 100%. But what’s the point of having an awesome product without awesome customer service?Customer Happiness, well that’s our other priority. If you aren’t happy, we aren’t happy.
If you don’t like the way you feel, the way it tastes— if nil co does not meet your expectations, tell us! We want you to send it back within the first 30 days of delivery and either exchange it for another product or receive a full refund. Simple, right? We like simple.
Contact Rob at firstname.lastname@example.org or 706.830.7760 within 30 days of receiving your product shipment. We will email you a label and all you have to do is:
- Print it.
- Place it.(on your package, but you knew that)
- Ship it.
Once we receive your returned product, a refund will be issued or a new product sent. Check your email for notification of the transaction. If you purchased our product through a distributor or retailer, go to the original purchase location for any return or exchange. We like you, and want you to like us, too.